Return & Exchange

At Moda Fabrics, customer satisfaction is our top priority. Please read our return and exchange policies carefully to ensure a seamless process:

Return Policy

Eligibility

Returns are accepted for unworn, unwashed, unstitched merchandise with original tags intact, within 7 days of purchase.

Procedure

Pack the items securely in their original packaging.

Send the package via a traceable courier or registered post to our provided address at your own expense.

Refunds

A 15% administrative fee will be deducted.

Refunds will be processed within 7-15 working days after receiving the returned items.

Exchange Policy

Eligibility

Exchanges are accepted for unworn, unwashed, undamaged, and unused items with original tags, within 3 days of purchase.

Procedure

Take a clear picture of any defective part (if applicable).

Email the picture to modafabrics.pk@gmail.com and mention your exchange request.

Return the item via a local courier service to the address we provide.

Once we receive the package, the exchange will be processed based on stock availability.

Courier Charges

Courier charges are the buyer’s responsibility unless the item has a visible defect.

Important Notes

Exchanges are subject to stock availability. Refunds will not be entertained for minor color variations caused by lighting or display screens.

For more details or assistance, reach out to us:

Phone : 0323-2967030

Email : modafabrics.pk@gmail.com